Queue and Scheduling

Course Description

An understanding of the general principles of how queues operate and how to use models to analyze queuing phenomena and develop queuing solutions; the knowledge needed to diagnose and correct the problems that are creating queues, whether they be queues of shoppers at a market, queues of work in a factory, or queues of checks at a service center. Basic probability theory and statistical tool are reviewed in the early part of the course.


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